At sm bet, we believe that gaming should always be fun — never a source of stress, debt, or harm. We are committed to providing every Filipino player on smbet.asia with the tools, information, and support they need to stay in control.
For Players 21 and Above Only
In accordance with Philippine gaming regulations and PAGCOR guidelines.
"Gambling is addictive.
Know when to stop."
— PAGCOR Responsible Gaming Tagline
For most Filipino players, online gaming on smbet.asia is a form of entertainment — a way to unwind after a long day in Manila, Cebu, or Davao, or to enjoy a few rounds of slots or bingo with friends. And that is exactly what it should be: fun, controlled, and within your means.
Responsible gaming means making informed choices about how you play. It means setting a budget before you start, sticking to it, and treating any winnings as a bonus — not an expectation. It means knowing the odds, understanding that the house always has an edge, and never chasing losses.
sm bet is committed to responsible gaming not just because PAGCOR requires it, but because we genuinely care about the well-being of every player on our platform. We have built a suite of tools directly into your sm bet account to help you stay in control at all times.
Remember: gambling should never be used as a way to earn money, solve financial problems, or escape from personal difficulties. If you find yourself gambling for these reasons, it may be time to take a break and seek support.
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use sm bet's responsible gaming tools or seek support.
Do you spend more money on gambling than you originally planned?
Do you gamble to escape stress, anxiety, or personal problems?
Have you borrowed money or sold belongings to fund gambling?
Do you feel restless or irritable when you try to cut down on gambling?
Have family members or friends expressed concern about your gambling?
Do you chase losses — gambling more to try to win back money you have lost?
If you answered yes to any of the above, please contact sm bet support or use the self-exclusion tool in your account settings.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, which is why it is important to recognise the early warning signs before they escalate. sm bet encourages all players to be honest with themselves and to reach out for help if needed.
Gambling is addictive. Know when to stop. If you recognise any of the signs below in yourself or someone you care about, please do not hesitate to use sm bet's responsible gaming tools or seek professional support.
sm bet has made it straightforward for every Filipino player to access responsible gaming tools directly from their account. You do not need to call anyone or fill out complicated forms — everything is available in your account settings on smbet.asia.
Access your account at smbet.asia using your registered email and password. All responsible gaming tools are available under the "Account Settings" section of your player dashboard.
Navigate to "Responsible Gaming" in your account settings and set a daily, weekly, or monthly deposit limit in Philippine Peso (₱). Once set, the limit takes effect immediately and cannot be increased for 24 hours.
If you need a short break, activate a cooling-off period of 24 hours, 7 days, or 30 days. During this period, you will not be able to log in to your sm bet account or place any bets.
For a longer break, request self-exclusion for a period of 6 months, 1 year, or permanently. Self-exclusion is irreversible for the chosen period. Contact [email protected] to initiate a self-exclusion request.
Our 24/7 support team is always available to help you with any responsible gaming concern. Reach us via live chat on the Platform or by email at [email protected]. All enquiries are handled with complete confidentiality.
Every tool below is available free of charge to all registered sm bet players on smbet.asia. Your well-being is our priority.
Set a maximum deposit amount per day, week, or month in Philippine Peso (₱). sm bet will automatically block any deposit that exceeds your chosen limit. Limits can be lowered instantly but require a 24-hour cooling period to increase.
Set a session time limit and sm bet will send you a reminder notification when you have been playing for your chosen duration. Staying aware of how long you have been playing is one of the simplest ways to keep gaming fun and controlled.
Take a short break from sm bet without permanently closing your account. Choose a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended and all marketing communications are paused.
If you need a longer break, sm bet's self-exclusion tool allows you to suspend your account for 6 months, 1 year, or permanently. Once activated, self-exclusion cannot be reversed until the chosen period has fully elapsed. Contact [email protected] to request self-exclusion.
You may permanently close your sm bet account at any time by contacting our support team. Upon closure, all remaining balance will be returned to your registered GCash, PayMaya, or Philippine bank account within 3–5 business days.
Our dedicated responsible gaming support team is available around the clock via live chat and email. Whether you need help setting limits, activating self-exclusion, or just want to talk to someone, we are here for you — no judgment, complete confidentiality.
Philippine law and PAGCOR regulations strictly prohibit persons under the age of 21 from participating in casino-style gambling. sm bet enforces this age restriction rigorously across all games and services on smbet.asia.
During registration, all sm bet players are required to submit a valid Philippine government-issued ID — such as a PhilSys National ID, driver's licence, SSS card, or passport — to verify that they are 21 years of age or older. Accounts that cannot be verified will be suspended pending document submission.
If you are a parent or guardian and are concerned that a minor may have accessed the sm bet Platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
sm bet also strongly recommends that parents and guardians use parental control software on shared devices to prevent underage access to online gaming platforms.
sm bet operates in accordance with the Philippine Amusement and Gaming Corporation (PAGCOR) responsible gaming framework. Our responsible gaming programme includes:
"Gambling is addictive. Know when to stop."
Gaming at sm bet is meant to be enjoyable. Use our responsible gaming tools, set your limits, and play within your means. When it stops being fun, it is time to stop.
21+ only · PAGCOR compliant · Gambling is addictive. Know when to stop.