Your privacy matters to us. This Privacy Policy explains exactly what personal data sm bet collects from Filipino players on smbet.asia, how we use it, who we share it with, and how we keep it safe.
Last updated: May 2026 · Effective date: May 2026
This Privacy Policy ("Policy") describes how sm bet ("sm bet", "we", "us", "our"), the operator of smbet.asia, collects, processes, stores, and protects the personal information of users ("Player", "you", "your") in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the sm bet Platform, you consent to the practices described in this Policy.
1.1 sm bet is committed to protecting the privacy and personal data of every Filipino player who uses smbet.asia. We collect only the data we genuinely need to operate the Platform, verify your identity, process your transactions, and comply with our legal obligations under Philippine law.
1.2 This Policy applies to all personal data collected through the sm bet website at smbet.asia, our mobile-optimised web experience, customer support channels, and any other sm bet-operated service. It does not apply to third-party websites or services that may be linked from the Platform.
1.3 sm bet acts as the Personal Information Controller for the personal data described in this Policy. Our Data Protection Officer ("DPO") can be contacted at the details provided in Section 13.
2.1 Identity & Registration Data. When you register an sm bet account, we collect: full legal name, date of birth, nationality, gender, and a government-issued Philippine ID number (e.g., PhilSys, SSS, GSIS, driver's licence, or passport number) for identity verification purposes.
2.2 Contact Data. We collect your registered mobile number, email address, and residential address (including city, province, and postal code) to communicate with you and to comply with Know Your Customer (KYC) requirements.
2.3 Financial Data. We collect payment account details necessary to process deposits and withdrawals, including GCash mobile numbers, PayMaya account identifiers, and Philippine bank account details (bank name, account name, account number). We do not store full credit card numbers on our servers.
2.4 Transaction Data. We maintain records of all deposits, withdrawals, bets placed, games played, bonuses claimed, and account balance changes associated with your sm bet account.
2.5 Technical & Usage Data. We automatically collect certain technical data when you access the Platform, including: IP address, device type and operating system, browser type and version, session timestamps, pages visited, and in-game activity logs.
2.6 Communications Data. We retain records of your communications with sm bet customer support, including live chat transcripts, email correspondence, and any documents you submit for verification purposes.
2.7 Responsible Gaming Data. If you use sm bet's responsible gaming tools — such as deposit limits, cooling-off periods, or self-exclusion — we record these preferences and restrictions to enforce them consistently across your account.
3.1 Directly from You. The majority of your personal data is collected directly from you when you: register an sm bet account; complete identity verification; make a deposit or withdrawal; contact customer support; or use responsible gaming tools.
3.2 Automatically. Technical and usage data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access the sm bet Platform. See Section 10 for more details on our use of cookies.
3.3 From Third Parties. We may receive data about you from third-party identity verification providers, payment processors, and fraud prevention services that we engage to help us operate the Platform securely and in compliance with Philippine regulations.
4.1 sm bet uses your personal data for the following purposes:
5.1 sm bet processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 sm bet does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
6.2 All third parties with whom sm bet shares personal data are required to handle that data in accordance with the Data Privacy Act of 2012 and are bound by appropriate data processing agreements.
7.1 sm bet retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulation. Specifically:
7.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, sm bet will securely delete or anonymise that data.
8.1 sm bet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 While sm bet takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in serious harm to you, sm bet will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012 and its Implementing Rules.
9.1 As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by sm bet:
9.2 To exercise any of the above rights, please contact sm bet's Data Protection Officer at the details provided in Section 13. We will respond to all verified requests within fifteen (15) business days of receipt, in accordance with the Data Privacy Act of 2012.
9.3 sm bet may need to verify your identity before processing a data rights request to ensure we do not disclose personal data to an unauthorised person.
10.1 sm bet uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit smbet.asia. We use the following categories of cookies:
10.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the sm bet Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.
10.3 sm bet does not use cookies to collect sensitive personal data such as financial account details or government ID numbers.
11.1 The sm bet Platform is strictly for persons aged 21 years and above, in accordance with Philippine gaming regulations. sm bet does not knowingly collect personal data from individuals under the age of 21.
11.2 If sm bet becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and report the matter to the relevant Philippine authorities where required.
11.3 If you are a parent or guardian and believe that a minor has registered on the sm bet Platform, please contact us immediately at [email protected] so we can take prompt action.
12.1 sm bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When we make material changes, we will update the "Last updated" date at the top of this page.
12.2 Where changes are significant, sm bet will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the sm bet Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
12.3 We encourage you to review this Privacy Policy periodically to stay informed about how sm bet is protecting your personal data.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way sm bet handles your personal data, please contact our Data Protection Officer using the details below. All communications must be in English.
Data Protection Officer
Email: [email protected]
General Support: [email protected]
Platform: smbet.asia
13.2 You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with sm bet's response to your data privacy concern. The NPC can be reached through their official government channels.
13.3 sm bet aims to acknowledge all data privacy enquiries within three (3) business days and to resolve them fully within fifteen (15) business days.
Beyond the legal text, here is what our Privacy Policy means in practice for every Filipino player on smbet.asia.
Every piece of data you send to sm bet — from your login credentials to your GCash withdrawal request — is protected by bank-grade 256-bit SSL encryption. Your information travels safely, every single time.
sm bet processes all player data in full compliance with the Republic Act No. 10173 — the Data Privacy Act of 2012. We have a registered Data Protection Officer and follow NPC guidelines to the letter.
sm bet does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used only to operate your account and comply with Philippine law — nothing else.
Under the Data Privacy Act, you have the right to access, correct, delete, and port your personal data. Submit a request to our DPO at [email protected] and we will respond within 15 business days.
sm bet collects only the data we genuinely need — no more. Identity and payment data is collected to meet PAGCOR KYC and AMLA requirements. We do not collect data speculatively or unnecessarily.
Marketing emails and promotional notifications from sm bet are always opt-in. You can withdraw your consent and unsubscribe from all marketing communications at any time through your account settings or by emailing [email protected].
Now that you know how sm bet safeguards your personal data, join hundreds of thousands of Filipino players on smbet.asia. Safe, fair, and fully compliant with Philippine law.
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